Request for Return Merchandise Authorization (RMA)

Would you like to request a refund, a repair/replacement or a return?

Fill out our form now and follow the instructions

RMA - compila il modulo

1. Fill in

RMA - invia il modulo

2. Send

RMA - Prepara la spedizione

3. Pack

RMA - Spedisci la merce

4. Ship

How to submit an RMA request?

  1. Download and fill out our form
  2. Submit the form by filling out the form at the bottom of this page
  3. When you have received our reply and downloaded the authorisation form, write the RMA number on the DTT and on the outside of each parcel to be shipped, cropping the appropriate section in the form
  4. Send the goods related to your request to International Power Components S.r.l. – Via Pola 35, 20833 Giussano (MB)
Download the form now

• Shipments without an authorisation form on the outside of the package will be rejected

• The material must be shipped in its original packaging or, if not available, in suitable packaging that allows for safe transport, loading and unloading operations for the personnel who will have to handle it and for the integrity of the material itself

• Material with defects due to causes unrelated to normal use, or in any case not attributable to a manufacturing defect, will be considered out of warranty and will be repaired/replaced at a charge, subject to acceptance of the estimate by the customer

• Shipment must be carriage paid

 

Attention:
failure to comply with the above instructions will result in the rejection of the goods

Fill in our form now and complete your RMA request